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Dental English Education for Korean Dental Students: Focused on Development of Foreign Patient-Dentist Communication Skills

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±è¼ö¿¬ ( Kim Soo-Yoon ) - Yonsei University College of Dentistry Department of Dental Education
Á¤¼­¿¬ ( Jung Seo-Yeon ) - Yonsei University College of Dentistry Department of Dental Education

Abstract


This research aims to explore the dental students¡¯ perceptions of the need for dental English education to improve communication skills competency between foreign patients and dentists. In this study, a total of 137 Korean dental school students participated and were divided into two groups based on their direct patient care experience (Yes: 44 students and No: 93 students). The questionnaire composed of 5-point Likert scale questions, multiple-choice grid questions, and open-ended questions, was administered to investigate dental students¡¯ responses and additional opinions on communication skills in patient- and foreign patient-dentist interaction. Findings indicate that dental students were highly aware of the need for education on communication skills between patients and dentists regardless of the patient¡¯s nationality. Interestingly, when comparing group results based on direct patient care experience, students without direct care experience showed a high need for education in patient-dentist communication skills. Surprisingly, the quantitative results of this research were also supported by their responses and the open-ended questions of the questionnaire (qualitative results). This research suggests that communication skills education in dental education plays a key role in developing the student¡¯s competency in communication skills between patient-foreign patient-dentists. More detailed results, discussions, and pedagogical implications of the findings are given for dental English education and further potential research directions.

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English for specific purposes (ESP); Communication skills; Patient-dentist interaction (PDI); Foreign patients; Dental education; Globalization

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